We have received a notification from the Post Office in XXXX that future mail directed to our physical address will be sent back to sender.The whole point being that if you don't use the exact PO Box address then the post office of this small town (who know where my companies branch office is) then they will send it back and that will teach you a lesson.
Could you imagine Fedex doing this?
While the rest of the world is surging forward and using competition to sharpen their focus on customer services, the Australian government run Aussie Post continues to work in a world where we exist to serve them.
(And more over we should be grateful for the privilege)
This is the difference that incentive makes. If there was a competitor who could offer similar products and better service you would go with them in a hearbeat. And the world would be that bit better off because of it.
The sooner governments get out of the business of business, and into the business of public service, the better off we will all be.
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